What Jamaica Homeowners Say About Level Two Chimney Jamaica
Reviews tell you what a brochure can’t. They’re the record of whether a company showed up on time, left the hearth clean, and charged what they said they would. We’ve earned our reputation in Jamaica one flue at a time since 2009, with 38,000+ inspections and cleanings behind us. Every job ends with a documented photo record and a written record of what we found. That’s why our customers tend to say the same things: clear pricing, clean work, no surprises. Here’s what they’ve written.
Recent Reviews
“Our chimney hadn’t been swept in six years. The crew pulled a full vacuum setup through the living room, ran the camera down the flue, and showed me the Class III creosote, which is the glazed, tar-like buildup that actually fuels chimney fires. They swept it all out and the fireplace drafts better than it has in years. The written price matched the final bill to the penny.”
Danielle T.
South Jamaica
“I called on a Saturday morning because I smelled smoke backing into the house every time the wind picked up. The technician found the flue cap had rusted through. He showed me a photo of the holes before touching anything. New cap installed the same visit, written warranty in hand. The smell was gone that night.”
Craig G.
Jamaica Estates
“This was my first time hiring a chimney company and I was nervous about getting sold a liner I didn’t need. The tech scoped the flue with a camera, showed me the cracks on the screen, and explained what could wait and what couldn’t. Turns out the terra cotta liner was spalling, meaning chunks were flaking off inside the flue. We replaced it. I kept every photo for my records.”
Angela L.
Hillcrest
“We bought a 1920s colonial in Jamaica and the chimney crown was basically gone. Water had been getting in for years. Level Two rebuilt the crown, repointed the brick, and sealed everything. They sent me before and after photos without me asking. The crown has a proper drip edge now, which just means water runs off instead of soaking into the masonry. Six months later, zero leaks.”
Tamika M.
Jamaica Hills
“The technician noticed our smoke chamber had heavy creosote buildup, which is the area just above the firebox where smoke funnels up. It’s a spot a lot of companies skip because you can’t see it from the roof. They had the right brushes to reach it. Took about two hours, floor covered, no dust in the house. You’d never know anyone was here except the fireplace actually works.”
Craig G.
Briarwood
“What I appreciated most was that nothing was recommended until I’d seen it with my own eyes. The tech showed me the camera feed live, pointed to the gaps in the mortar joints, and gave me a written estimate before any work started. No pressure. I had them do the repointing that week. The documentation they left behind, photos, scope, warranty, all of it, made the decision easy.”
Danielle T.
South Ozone Park
Why Customers Trust Us
These reviews don’t happen by accident. They come from a few things we refuse to compromise on. First, the written price. Clause 1 of the Haven Standard requires a written price, written scope, and written warranty before anyone starts. Not an estimate after the tech is already in your living room. You know the number before the work begins, and that number doesn’t move. Second, the photo record. Clause 4 of the Haven Standard requires a documented photo record on every visit, a practice we’ve kept running since 2009. If a technician says your flue liner needs work, you’ll see the cracks yourself. Third, the 365-Day Done Right Promise. If something isn’t right, we make it right. That’s not a slogan. It’s stamped on every job. And if you have a written estimate from another company, bring it to us. We’ll give you a free second opinion, in writing, no obligation. We work on chimneys all over Jamaica, from the colonials near Hillside Avenue to the newer builds off Parsons Boulevard. Call (516) 240-9612 and talk to a live person, any hour, any day. You’ll get straight answers and a written price before anyone picks up a brush.
Written by Corrine Halstead, Owner at Level Two Chimney Jamaica, serving Jamaica and surrounding neighborhoods since 2009.